Seamless Shopping Experience throgh SF Commerce Portal

• Account management: Self-administered accounts with specified user roles and permissions offer flexibility and reduce manual dependency. Utilizing Salesforce Commerce Cloud, buyers can access the store as authenticated users by granting them access through Profiles and Permission sets. Additionally, administrators can create and manage user accounts efficiently, assigning roles and permissions tailored to individual responsibilities. This enhances security and control while streamlining account management processes.
  
  
• Order Management: The Salesforce Commerce portal boasts robust features for comprehensive order management, including Inventory management, Order placement and tracking, and payment processing. With real-time inventory updates and seamless order processing capabilities, businesses can ensure efficient fulfillment and delivery, leading to enhanced customer satisfaction and loyalty.
  
  
• Pricing: Effortlessly manage and showcase your product catalog through the commerce portal’s Pricing features. Salesforce Commerce Cloud offers businesses the ability to create custom catalogs with tailored pricing, promotions, coupons, and loyalty points. This personalized approach to pricing not only attracts customer attention but also enables businesses to cater to corporate accounts with specific pricing lists and incentives, driving sales and customer engagement.
  
  
• Payment: The portal integrates flexible payment services seamlessly, providing customers with secure and reliable payment solutions directly within the commerce platform. With support for various payment methods and secure transaction processing, businesses can offer a frictionless checkout experience, enhancing customer satisfaction and trust.
  
  
• User Experience: The portal prioritizes delivering a responsive and user-friendly experience across various devices. Mobile-optimized designs and features ensure that customers can easily navigate and shop from smartphones and tablets, enhancing accessibility and convenience. By providing a seamless shopping experience across devices, businesses can expand their market reach and capitalize on the growing trend of mobile commerce.
  
  
• Reports and Dashboards: Designed to scale with the business, the portal offers robust reporting and analytics capabilities to track all activities and performance metrics. With customizable reports and dashboards, businesses can gain valuable insights into sales trends, customer behavior, and operational efficiency. This data-driven approach empowers businesses to make informed decisions and drive continuous improvement, ultimately contributing to the growth and success of the organization.
  
  

Pre-requisites to create the site/Licenses/ Permissions 

There are two options available to enable Digital Experience in the Salesforce org:

a. Quick find box – Digital Experience – Settings – Enable Enhanced Sites and Content Platform (Enable the platform) Set up your website to create a site from the setup

b. Commerce setup centre automatically provides with the option to create a site through All sites where you can select the template.

To enhance accessibility and control, administrators can navigate to the administration tile within the workspace and seamlessly add the Profile to grant access for the site. This streamlined process ensures that users are granted the appropriate permissions and access levels tailored to their roles and responsibilities, ultimately facilitating smoother operations and enhancing overall user experience within the platform.

Few glimpses of Portal 

Easy to shop by categories

Price and Price tiers including discounts per unit 

Applicable Coupons, Loyalty points, and Discounts on cart items 

Payment Services

Statistical Analysis of the Store products in reports